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The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway.

W. Edwards Deming

Biography

Author Profession: Scientist
Nationality: American
Born: October 14, 1900
Died: December 20, 1993

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