When you're on-stage, you're expected to perform in the bar business. You shake hands. You smile. You're all positive energy: you add to your environment. When you walk in the door to the back of the house, that's like a stage door. You're off-stage now.
The 'hottest bar in town,' to me, means high energy.
The wrong personality with the greatest resume in a business will not grow that business.
I'm the type of employer who will hire based on personality, based on potential. If you put the resume before the personality, you're going to fail.
Any business, no matter what it is, lives or dies by the customer reaction it creates.
Excuses destroy success every time.
I think success is a relative term. If you're a caveman, success is capturing an elephant. Success is achieving better than the norm. Success is being exceptional. It's exceptional reputation, exceptional income, and exceptional respect.
The right personality with a weak resume can be filled in. That's the employee who will become great.
The simple things can be really powerful.
The greatest gift of leadership is a boss who wants you to be successful.
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