Life is a series of waves to be embraced and overcome.
Festive cocktails mean color, lots of color.
Hospitality exists when you believe that the other person is on your side.
Every restaurant needs to have a point of view.
Hospitality is almost impossible to teach. It's all about hiring the right people.
A cocktail done right can really show your guests that you care.
A great restaurant doesn't distinguish itself by how few mistakes it makes but by how well they handle those mistakes.
The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.
At the base level, a burger is a piece of meat and a bun with something on it. It's simple but it seems to make a lot of people happy.
A great restaurant is one that just makes you feel like you're not sure whether you went out or you came home and confuses you. If it can do both of those things at the same time, you're hooked.
Share this top 10 list!